Tuesday, April 10, 2007

Cold soup and bad service

I had great company but a really disjointed lunch not too long ago at Jasmine, a Pan-Asian eatery at 3618 Concord Pike (Concord Gallery), Talleyville, 479-5618.

I ordered maki rolls, which come with a salad and soup.

The rolls were fine - kind of small, nothing special.

But it was the service that made the whole meal go south.

A salad arrives, but there’s no miso soup. The rolls come. But there’s no dish on the table for the soy sauce. There’s also no soy sauce.

The server is MIA.

So we wait. And wait. And wait. Finally, we flag down another server - who seemed annoyed that we bothered him - and asked if he could bring dishes and soy sauce.

Our server finally comes back. We remind her about the soup. "Oh yeah," she said, and disappears again. We wait. And wait. And wait. We were almost finished our meal when the soup came.

It was cold.

Sorry, but I just wasn’t in the mood to bring the mistakes to attention of a manager, like New York restaurateur Danny Meyer suggested in a recent posting.

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